Welcome to MAC Cosmetics Online. Your personal Makeup Artist will be with you shortly.
Hello. Thank you for your interest in MAC Cosmetics. My name is Barbara. How may I assist you?
Maya: I have a question regarding the face & body foundation
Barbara: Hi Maya.
Maya: I am in between shades in Studio Fix fluid, probably an NC27.
Maya: nc30 being too orange, as I am lighter and more olive toned. which colour would be suitable in the face & body foundation?
Barbara: I recommend shade C3 for you. Since it is a sheer formula, it will blend perfectly for your needs.
Maya: and what can I set it with?
Barbara: MAC Blot Powder is ideal to set it with. It is a light, translucent powder that doesn't give added colour or coverage to the skin.
Maya: which shade would you recommend?
Barbara: I recommend the Medium shade for you.
Maya: great. how about mac mineralized skinfinish natural? which shade would be good in that?
Barbara: Your ideal shade would be Light Medium.
Maya: thanks. one last question regarding back 2 mac
Maya: when i return 6 items to the store in my town which product can i get in return? is it only lipsticks or also lipglosses and eyeshadows?
Barbara: Our Back-to-MAC recycling program allows you to return 6 empty MAC containers in exchange for a lipstick of your choice excluding Viva Glam shades. You can do this at all MAC locations.
Barbara: At MAC freestanding locations (not at department store MAC counters), you can choose from either a lipstick (no Viva Glam shades) eye shadow or gloss if you give your complete email/address information for their customer system.
Maya: that's great news. when I asked the mua she said they would only give out lipsticks
Maya: can a store just make up their own policy regarding the back 2 mac program?
Barbara: We have a standard policy however, they can work on a case by case basis if they feel it is necessary.
Barbara: Actually Maya,
Barbara: I see you are an international customer.
Barbara: So, the policy may be different in your country.
Barbara: The information I have given you is for North America only.
Barbara: Perhaps it is a lipstick only in your country.
Maya: Ok, I see. How can I find out for sure?
Barbara: Speak with your local MAC counter to confirm.
Maya: ok great
Maya: thanks a lot for your help, Barbara.
Maya: have a nice day
Barbara: You are very welcome.