Tuesday, September 1, 2009

Final disappointing Allcosmetics wholesale update - please read!

As you all know, I ordered some items from www.allcosmeticswholesale.com.

( check these posts out about the story:

Basically, they shipped me a wrong product and I asked for the correct product to be sent to me. They (I won't name the woman) refused to send it without me sending the item they sent incorrectly back first. Upon receipt I was told I would get the shipping costs (almost 5 USD) refunded. I then asked her if she could just add a pigment sample instead (which would have been 3 USD). I was told it wouldn't be a problem.

Anyway, so I received the package. No pigment. I then sent her an email 8 days ago asking to refund the shipping charges to my Bank Card. I mean after all it was their fault that I was sent a wrong item. Unfortunately, she never replied and the money hasn't been put back to my card either.

On another note, the Monarch or Reign Palette by Smashbox that I ordered from them reeks. I don't even want to use it out of fear that it will cause my skin to break out.

I can't tell you, how very disappointed I am by them. I really regret ordering from them.
It took me 7 weeks to get the correct item! Plus I had to pay for the shipping and I don't have to tell you how much it sucks to be ignored!!!

Needless to say, this was the 1st and last time I ordered from allcosmeticswholesale.com!!!

I can't recommend them to anyone for these reasons:

1. Customer Service is absolutely ridiculous.
2. You never know if you will be sent the correct item
3. The items they sent are of lower quality (not packaged, stinky, etc)
4. Several girls on Specktra claim that they were sent fake MAC items. Now, I don't know if that part is true, since mine seem to be authentic. If I would have done more research prior to ordering from them, I probably wouldn't have ordered from them to begin with.

I also want to note here that I have placed several orders from different online companies from overseas and nothing has ever gone wrong.

This is just a real pity coz allcosmeticswholesale.com just lost a customer.

If you need reliable sources to order MAC from, please let me know I can give you names of some really amazing sellers on ebay.


  1. I was sent a fake MAC lipstick from them :( Sorry you had this happen to you! xx

  2. sorry but I'm interested in the comment, how do you understand a fake lipstick from real? I heard they dont make fake lipsticks..

    Anyways, I'm really sorry to hear the problem you had Maya.. Like I told you earlier, my package was lost during shipping and she didn't care to even say sorry that it is lost, she didn't refund anything or paid me back my money.. This isn't a company, this is just a place she sells stuff and has no real customer service.

  3. That sucks! Did you send them an email?

  4. Thanks, Marjo. I also believe she sells the stuff from her home.
    I still expect customer service when I pay for goods tho. :(

  5. It sounds like they gave you so much hard time and thats not good. Its important for a business to have great customer service. They suck!!

    thanks for dropping by.


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